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Principles of Operational Excellence

The principles of Operational Excellence are:

Create lean value streams - Apply lean guidelines
Make lean value streams flow – Paper to Performance
Make lean value stream flow visual – See end to end flow
Create standard work for the lean value stream – Everything is normal
Make abnormal value stream flow visual – Flow is starting to break down
Create standard work for abnormal value stream flow – self healing value streams
Teach employees to maintain and improve the flow to customers – self improving value to the customer
Free management and executives to work on offense – Growing the business