Book Details
 Canadian Customers: You can now order this book from OCAPT Business Books, our distributor in Canada.
The Office That Grows Your Business is an easy-to-read story that teaches office professionals in any field including the service industries, hospital administration, insurance, finance, banking, and manufacturing the step-by-step methodology needed to transform their office to achieve Operational Excellence. The end result is a company that leverages its office to drive business growth.
Written as a practical guide, the book explains:
(For order quantities of 50+, please contact us for a customized estimate. Discounts available for select quantities.)
Also available in Spanish. To order your copy in Spanish, click here.
Praise for The Office That Grows Your Business:
“A great, quick read, for lean beginners as well as experts that clearly communicates ‘what it’s all about.’ But don’t let the title mislead you. Even though it’s directly written about office processes, the key concepts in The Office That Grows Your Business are 100% applicable and transferrable to achieving Operational Excellence in all aspects of manufacturing, processing, and servicing. After reading this book on a recent plane ride, I bought copies for our entire Senior Leadership Team as well as my Operations and Supply Chain staffs. This book really connects the dots for making processes that flow and self-heal. Great job!”
Jim Swihart
VP Operations & Supply Management
Landing Gear Division
Goodrich Corporation
“This new book from The Institute for Operational Excellence is an easy, enjoyable, and quick read filled with thought-provoking and relevant knowledge. The process described in this book for achieving Operational Excellence in an office environment is groundbreaking, and will give administrative managers a new way to look at and improve their business. It’s a must-read for anyone who wants to improve quality, reduce lead time, and use their office to grow their business.”
Steven Withers
Director, Lean Sigma Centre
Canada Post Corporation
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