Book Details
The Office That Grows Your Business MRO Edition is an easy-to-read story that teaches how to create an MRO office that thrives on Operational Excellence, even in the face of uncertain customer demand, limited personnel, multiple priorities, and endless meetings. By following an intuitive, step-by-step process, turnaround time to customers decreases drastically, and the end result is a company that leverages its office to drive business growth.
Written as a practical guide, the book explains:
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Praise for The Office That Grows Your Business MRO Edition:
“A great, quick read, for lean beginners as well as experts that clearly communicates ‘what it’s all about.’ But don’t let the title mislead you. Even though it’s directly written about office processes, the key concepts in The Office That Grows Your Business MRO Edition are 100% applicable and transferrable to achieving Operational Excellence in all aspects of manufacturing, processing, and servicing. After reading this book on a recent plane ride, I bought copies for our entire Senior Leadership Team as well as my Operations and Supply Chain staffs. This book really connects the dots for making processes that flow and self-heal. Great job!”
Jim Swihart
VP Operations & Supply Management
Landing Gear Division
Goodrich Corporation
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